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Companion

A companion is for those who have a disability or special needs and need help in connection with your trip.

Companion service - help at stations

A uniformed companion (ex taxi driver) will meet you at the bus, boat, tram, train or meeting place and follow you to your connection for further travel.
Companion service is free of charge.
The companion can help you with 2 bags that together weigh a maximum of 20 kg.
The Companion never boards the vehicle and meets you outside.

Order a companion

Call 0771-91 90 90 an hour before the trip. You can book at the earliest of two weeks in advance.
Call Teletal 020-22 11 44 or Text phone 020-600 600 if you need support during the phone call.

Travel assistance card

The travel assistance card allows you, if you are eligible for the transport service, to take a friend or companion with you free of charge when travelling on public transport.

Apply for a Travel assistance card