We do not support the Internet Explorer browser. Please use a different browser.

Microsoft has replaced Internet Explorer with the Edge browser

Log in: Log in: private customer Log in: business customer

Receipts for tap purchases

Here you can get receipts for tickets that you bought by tapping your payment card. You retrieve your receipts by entering your payment card details.

  • You can get receipts for payments up to 90 days old.
  • Have you tapped with a digital payment card in a phone or watch? Then submit the card details for the physical payment card that the digital card is connected to.

How we protect your personal information

Personal information that you provide when you call in to Västtrafik is treated in accordance with Västtrafik's privacy policy.